Return Policy

Last Updated: December 2025

Thank you for shopping with Swift Pick! If there’s an issue with your order, we’re here to help.

1. Return Eligibility

We accept returns or replacements for:

-Damaged items

-Defective items

-Incorrect items

You must contact us within 7–14 days of receiving the product. 

2. Non-Returnable Items

We cannot accept returns for:

-Change-of-mind purchases

-Sale items

-Personalized items

-Intimate or hygienic products

-Items not in original condition

3. Return Process

1.Email us at [Insert Email] with your order number and photos/video of the issue.

2.Our support team will respond within 48–72 hours.

3.If approved, we will provide return instructions or issue a refund/replacement.

4. Refunds

*Refunds are issued to your original payment method. Processing times vary based on your bank or credit card company.

5. Lost or Stolen Packages

If your package is marked “delivered” but you did not receive it, please contact the carrier first. Swift Pick is not responsible for missing packages confirmed as delivered.